The traditional Abbeyfield house is a family-sized house staffed only by a resident house manager, a part-time relief manager and a cleaner. All our houses have lifts. Each resident has a bed sitting room, which he or she furnishes. The society treats this room as the resident's own private home and, except in an emergency, no one else enters that room without invitation.
All rooms have en-suite facilities, consisting of toilet, basin and bath or shower, and all houses are centrally heated.
Television, telephone and electricity points are installed in every resident's room, and washing machines and tumble dryers are available for use by residents free of charge. Every room in the house is connected to an internal emergency call system and there is a fire alarm system in each house. All residents have keys to their own rooms and to the front door of the house. Residents are free to come and go as they please and their friends can visit them at any time.
The house manager is responsible for the general well-being of the residents, and although she may be absent from time to time there is a always member of staff on the premises throughout the night.
In one of our houses, Mansil House, a higher level of support is provided, although it is still classified as a Supported Sheltered House. Mansil House is equipped with a lift and an assisted bath, and a member of staff is on the premises 24 hours a day. All cleaning is undertaken by the house staff, and a full laundry (but not dry cleaning) service is provided.
In all the Supported Sheltered Houses lunch and tea are served in the dining room each day, and cereals and other ingredients are supplied enabling residents to prepare their own simple breakfast, using their own electric kettles and toasters if they wish. Menus are varied as much as possible and residents' likes, dislikes and dietary needs are taken into consideration as far as practicable when menus are planned.
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